Plans & Billing

The per-device monthly subscription on every plan — rates, when billing starts and stops, who pays for a hired-out machine, and how the count stays honest.

Where invoices live, what each one itemises, how GST applies, updating payment details, and what happens when a payment fails.

Moving from the free Plant Operator plan to Contractor, Builder or Hire — talk to us, we quote for your fleet and set the plan up for you, and everything carries over.

The three ways to pay for a paid plan — month to month, annual prepay, or a signed 1, 2, or 3-year term — how each discount works, and why they never combine.

The four PreStartGo plans — Plant Operator, Contractor, Builder, and Hire — what each includes, the add-on catalogue, and who each is for.

What changes through past due, suspension, and cancellation, what stays safe, and how to keep machines unlocking.